FAQ
Frequently asked (honestly answered)
The eight questions I get most often by email. If yours isn’t here, please write in via the contact page.
Is this the official website?
No. This is an independent photo journal by Jonas Lindqvist. Tokyo Light Journal is not affiliated with, endorsed by, or connected to any museum, gallery or art collective. For anything about hours, closures, current pricing, refunds or accessibility, please use the operator’s own site.
Do you sell tickets?
No. We don’t sell anything on this site — not tickets, not merchandise, not anything else. There is no checkout here and there never will be. Tickets are handled by the museum operator through their own official channels.
How long does a visit actually take?
Between two and four hours. The average visitor stays about two and a half; I have never left before three, but I’m a photographer who lingers. Add roughly half an hour beyond your booked arrival window to account for the entrance queue, locker rotation and shoe changes.
Are the crowds bad?
Honestly, they can be. The immersive art rooms are wonderful, and they are on many visitors’ short list for Tokyo. The corridors at the top of the hour fill up for about twelve minutes after each arrival wave. If you can arrive on the quarter-hour or mid-afternoon on a weekday, you get a much calmer visit. The mirrored lantern hall on a Saturday evening in cherry-blossom season is genuinely a scrum.
Are the evening slots really more expensive?
Yes, noticeably. Sunset and evening arrival slots are typically the most expensive of the day. Mid-afternoon weekdays are the cheapest and, in my experience, the calmest for photography. I’m not going to quote prices — I don’t sell tickets and prices change — but the operator’s own site has all of this in plain English.
The water-installation room — is it really up to your shins?
In parts of the room, yes. It’s not a decorative puddle. There are dry corridors around it and the staff will show you the way if you’d rather not get wet. If you do go in, wear trousers you can roll or shorts, don’t bring shoes you love, bring a small dry cloth for your phone, and use a wrist strap on any camera you value. Half the visitors ahead of me last visit were audibly surprised. Don’t be one of them.
Is it OK for kids?
Yes, and children seem to genuinely love the rooms. Strollers are difficult in some of the tighter corridors; the water room has small children in it more often than not, which means it is loud in a specific happy way. If you are visiting for a quiet contemplative experience, avoid the family-friendly mid-morning slots on weekends.
How do I contact you?
Via the contact page. I read everything and reply within a few days — usually two, sometimes five when I’m photographing. Please note that I cannot help with anything transactional (tickets, refunds, availability). For any of that, please contact the operator directly.